Three of us for dinner, at service my steak that was ordered medium was blue rare. They took it back with not a word, and my companions ate while I waited. When they finally brought back my steak (cooked perfectly this time) again not a word, just put it on the table and left. By then my friends were finished so I ate alone essentially. When the bill arrived I had been charged full price as well as being charged extra for the side, even though the menu stated one side was included. The waitress refused to discuss it further and said the manager was not around. So I sent an email the next morning just saying I thought it was handled badly and then I was overcharged besides. The answer I received 5 days later basically said it should have been handled differently but oh well. I will probably never return because the customer service is very lacking though the food was pretty good. Disappointing.
Extremely friendly and accommodating staff who went out of their way upon my arrival to make me feel welcome. Very unique and historic pub worth checking out downstairs. Newly renovated. Air conditioner was very loud as it kicked off and on throughout the night.
Two pieces of highly recommended fish and a good pizza later, we really enjoyed our experience. Good food and a family-friendly atmosphere. Recommended for anyone looking for a bite downtown
This hotel is wonderful! It is inexpensive, the rooms are small, but quaint and cozy. The restaurant is gorgeous, and the food is out of this world! I will definitely be returning!
Always happy here! The food is not fancy but tasty and well prepared. The atmosphere is homey and the staff is friendly.
Royal Duke Hotel is a Canadian Lodging based in Okotoks, Alberta. Royal Duke Hotel is located at 2 Elizabeth St, Okotoks, AB T1S 1J7, Canada.
Please contact with Royal Duke Hotel using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Royal Duke Hotel opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Okotoks
You Might Also Consider