I have been a loyal customer for 26 years and have always been more than satisfied with the service they provide.
The company changed their hours open later closed earlier and left the old times on their website. Wasted my time and didnt offer any discount. Disappointing
This shop gave me the ultimate worst customer experience I have ever received. I'm not sure if I arrived to close to closing time 5:30 or what the problem was, but the girl working was so busy stapling and sorting papers that she could not even look up and greet me. When I said hi, she mumbled a hi and still never looked up. I stood there waiting for her to finish, and after a minute or two of still playing with her papers, she still did not look up, so I decided to ask her if I could have my pants hemmed, still not looking up she said they don't do it there, I said you have done them before for me, she said they had to be sent out... still playing with her papers and not looking up. I said that is fine how much does it cost, she hummed and hawed and said I don't know, depends what you want done. I had just finished saying I wanted my pants hemmed, oh I don't know how much that is maybe 12.00 or 16.00 or 20.00. I said ok thanks, she looked up for the first time in our conversation and said ok bye. If I were the owner of this shop I would be horrified at a person treating my customers like they are bothering them. I believe in trying to support local shops and families that own them, but there is a reason why we turn to box stores and chains, because the service is no diffrent.
Foothills Cleaners Okotoks Southridge is a Canadian Laundry based in Okotoks, Alberta. Foothills Cleaners Okotoks Southridge is located at 31 Southridge Dr, Okotoks, AB T1S 2N3, Canada.
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