Always such long lineups, and no matter which line you're in, it seems the clerk will require help from one of the others, which slows everything down. Would just be nice to have things move more quickly and more easily. That being said, they are friendly and informative and things get handled.
Phoned to get information on a document that I need to have signed, I was told they has a line up to the door and I could not be helped. Great service...not so much! Thanks!If you are backed up to the door wouldn't it be wise to help your customer instead of responding to a review? I would have taken the offer on a call back if it was offered, but it was NOT. It was "the person you need to speak with is helping customers and we are lined up to the door, sooooo"... with about 3 or 4 seconds of silence.
Seems to be constantly lined up to the door and have had no success having a document changed despite several attempts over two years
When we moved to Okotoks a year ago we had to make many trips to Ardiel Agencies. Our situation was a bit complicated but the ladies working here went out of their way to find the answers to our questions and helped us in the friendliest way. We were in there so many times that they remembered us every tome we came back. I just went in today to renew my registration and sticker for my car and had another wonderful experience. The lines can sometimes be long but it is because everyone working here is doing a thorough job. If you time it right, the lines arent always to the door!
The lovely handsome gentlemen working there named Anthony i do beileve is the definition of customer service. He is polite and very quick to explain anything that i did not quite understand. He knows his job damn near inside and out. If you ever have an option to choose between the people working there i wouod choose him in a heartbeat without question. Ardiel is quick and easy for any of your registry needs.
Ardiel Agencies is a Canadian Insurance Agency based in Okotoks, Alberta. Ardiel Agencies is located at 11 McRae St, Okotoks, AB T1S 1A4, Canada.
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