I had a good experience at this location. Joanne was very helpful and made the rental process very easy and quick. I would definitely rent here again.
I had a great experience renting through Discount Car & Truck Rentals here in Okotoks. Joanne was incredibly helpful and made sure the rental process was very smooth and seamless. It was a nice touch for her to contact me to make sure I got to my conference destination okay. If I need to, I will rent from here again...thank you Joanne!
Darlene is the one to avoid. She is an extortionist! She says she is the district manager and if her standard and way of operation is what Discount relies on, then I would never use them ever. She signed off on my rental at full tank and told me to bring it back at full. I drove total 27.6kms and filled up the truck to full. Costed 21 dollars, that means I drove around 100kms, which I didn't. I brought up the issue noting that the vehicle she gave to me as full was not full and based on my calculation, they owe me 15 dollars in fuel. I didn't use up the fuel and she said I owe her a filled up car. She took the paperwork then forged it by writing a 7 next to 8, making it a 7/8. She then said she never told me the vehicle was full and it was my error for bringing it back at full.1. Do you job and check to make sure the vehicle is actually full in fuel before you tell the customers that it is and have them sign off, trusting Discount in the first place.2. Don't argue with a customer when they bring up a valid error made on your part.3. Don't forge a document to hide your error, especially if you are a manager of any sort.
Highly recommend this branch....I have rented a couple of times now, and the service is fantastic!!.A bonus also if you deal with Jennifer...very helpful and professional
This was the first time I had used Discount Rentals. My experience was first class. The staff(Joanne) were absolutely awesome. I would highlyrecommend Discount Rentals and will certainly go back the next time I require a rental. GREAT JOB OKOTOKS LOCATION
Discount Car & Truck Rentals Calgary is a Canadian Car Rental based in Okotoks, Alberta. Discount Car & Truck Rentals Calgary is located at 197 Stockton Ave, Okotoks, AB T1S 2C3, Canada.
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